RETURN MATERIALS AUTHORIZATION (RMA) POLICY


RETURNING PRODUCTS FOR WARRANTY REPAIR


Enable-IT Support Team Knowledge Base, Ethernet Extender FAQ, 820 Series FAQ, 828 Series FAQ, 860 Series FAQ 860 PRO Series FAQ List 860 Series FAQ List
Enable-IT, Inc. warrants to the original purchaser of the Product (“you” or the “Original End User”) that, commencing on
the date the Product was purchased (the specific “Warranty Period”), for the Product will be substantially free from
defects in materials and workmanship under normal use and conditions.
Electrical damage is not an item that is covered under any Enable-IT warranties, extended warranties or
Advanced Replacement Program (AREP).
In order to obtain an authorized RMA approval, the End User must complete the required information online located at
Enable-IT-RMA-LINK
If you have questions or difficulty completing this RMA information you may contact the Customer Care Team
at 888-309-0910 between the hours of 7:00 a.m. and 5:00 p.m. PST/PDT.
For details on the 45 Day Money Back Guarantee see policy details here

Enable-IT-REFUND-LINK

Shipments without a valid or authorized RMA number, or sent to our corporate Las Vegas address, can be refused
and / or billed for additional shipping costs.