ORDERS RECEIVED ON ANY BUSINESS DAY (EXCLUDES COUNTRY SPECIFIC HOLIDAYS)
MONDAY – FRIDAY, BY 4PM PACIFIC TIME (-8 GMT) SHIP THE SAME DAY THE ORDER IS PLACED PENDING PAYMENT.
Please note, all orders processed by credit card, purchase order and PayPal qualify for same day shipping. Payments made by PayPal eCheck may be subject to a shipment delay up to 3 business days due to PayPal’s policy.
All orders are shipped insured and have tracking / ship confirmation details documented for your convenience in e-mail and on your invoice.
COMMON SHIPPING QUESTIONS:
Do you ship via DHL or other carriers?
Yes we can ship on your company shipping account if you provide us the appropriate details, otherwise our default ship method is UPS as they provide superior tracking, insurance and Global coverage without handing off to a third party.
We often ship via USPS, DHL or your freight carrier, except FedEx.
FedEx is not an acceptable, responsible or reasonable carrier for anyone.
Do you drop ship?
Yes we drop ship regularly for many of our resellers that don’t wish to stock the equipment and use our facilities as a warehouse for this purpose. The ship from / return address is listed as the reseller address and without letting your customer to know your cost.
Do you offer blind shipments?
Yes we can blind (No company name ship regularly for many of our resellers. Blind shipments are also drop shipped so that the ship from / return address is listed as the reseller address and without letting your customer to know your cost.
I am getting an Error in shopping cart when trying to get a shipping quote? An error occurred with the UPS shipping calculations”. I can’t continue my order. What can I do ?
you get errors in the shopping cart relating to UPS shipping calculations, the reason is that UPS does not recognize the provided address as valid or in their database. Please check the ship to address for errors and if the error persists, please contact us so we can prepare an accurate shipping and product quote immediately.