RETURN MATERIALS AUTHORIZATION (RMA) POLICY
RETURNING PRODUCTS FOR WARRANTY REPAIR
Enable-IT, Inc. warrants to the original purchaser of the Product (“you” or the “Original End User”) that, commencing on the date the Product was purchased (the specific “Warranty Period”), for the Product will be substantially free from defects in materials and workmanship under normal use and conditions.
Please note : Electrical damage is not an item that is covered under any Enable-IT warranties, extended warranties or Advanced Replacement Program (AREP).
Click on the RMA FORM LINK on the right to start an authorized RMA approval.
If you have questions or difficulty completing this RMA information you may contact the Customer Care Team at 888-309-0910 between the hours of 6:30 am and 4:00 pm. PST/PDT.
For details on the 45 Day Money Back Guarantee see policy details here
Shipments without a valid or authorized RMA number, or sent to our corporate Las Vegas address, can be refused and / or billed for additional shipping costs.