Ethernet Extender & PoE Extender
Real Human English Speaking Technical Experts
Why Risk Your Business On Anything Else? We Use Trusted Secure Encryption Built-In
Your Network Data Deserves Better! – Secure IT, Enable-IT
For each specific technical support request or RMA, an automatic ticket is created and a RMA / case number is e-mailed to you with a support portal login. All support correspondence will go through the support portal so that clear communications is documented for your reference and history.
Our Support Website is available 24/7.
Please use this support website as your first source for help as it contains an online knowledge base of articles, documentation, FAQ’s and other problem-solving resources.
The support portal provides the quickest solution to the most common technical support issues.
Online Documentation and Self Support Links:
Prior to submitting a support request please see the following self-service support portal links as they will save you valuable time. Many questions can be quickly and easily satisfied by using the Support Wiki links below.
THE FOLLOWING LINKS ARE FOR SELF SERVICE IN FINDING OTHER SUPPORT
► KNOWLEDGE BASE / FAQ’S – Manuals,FAQ lists, Datasheets by model/version.
► RMA REPAIR & RETURNS – Return Materials Authorization Instructions.
Opting for US-based technical support entails several benefits, including improved communication, enhanced service quality, and increased convenience. By choosing a US-based provider, you can expect clear and effective communication with your support representative, as they possess fluency in English and familiarity with American culture and business practices. This facilitates the swift and accurate resolution of your concerns.
Furthermore, US-based technical support offers a higher level of service quality. Such providers are often equipped with cutting-edge tools, technologies, and expertise, enabling them to tackle intricate technical issues more effectively. Consequently, you can anticipate quicker response times, more efficient solutions, and an overall elevated level of satisfaction with your support experience.